At UMANA, our values guide us when decisions are hard, when the path is unclear, and even in the quiet, unseen moments of daily work. They remind us that how we do things matters just as much as what we do. When we live out our values, we create more than results. We build relationships, foster trust, and help people and organizations grow in ways that truly last.
"Do good that you can, even when it seems small."
SERVICE
The Heart of Service
PROFESSIONALISM
The Standard of Excellence
"Excellence is not an act but a habit."
INITIATIVE
The Spark of Leadership
"See the need. Own the response."
ORDER
The Economy of Action
"Clarity brings Capacity."
We act with empathy, listen actively, and go the extra mile to uplift others whether or not its part of the job.
We show up with integrity, deliver with consistency, and always seek to do ordinary work extraordinarily well.
We act with courage, think ahead, and take responsibility not just for doing the work, but for making it better.
We create structure and systems that reduce friction, foster calm, and make room for meaningful work.